carrier-relationship-management

What it does: - Manages a large group of truck and freight companies that move your cargo - Negotiates prices and fuel charges with these companies - Tracks how well each company performs on time and service - Decides which company gets which shipment - Builds and updates scorecards to rate company performance - Handles contracts, rate increases, and special fees like waiting time or lift gate charges - Uses systems like TMS (transportation management software) and market data to make decisions When to use it: - You need to hire a new freight company and check their safety record and insurance - You want to get competitive price quotes from multiple companies for your regular shipping lanes - You need to rate how well your current freight companies are performing - A freight company is not picking up enough loads and you need to shift shipments to another company - You need to negotiate new prices or discuss extra charges like fuel surcharges